By Sue Campbell, 1st-Writer.com
What are the eight worst mistakes people make when preparing
their own resume?
1. Not determining a target or goal for the resume.
There are job hunters who mistakenly believe it's the hiring
manager or potential employer's responsibility to determine
what role or position a job hunter will best fill.
When in fact, it's the job hunters job to know where he or
she will best fit in a particular company or organization,
and to back up this assessment with proof - through relevant
history, experience and achievements.
If you haven't decided yet the type of positions for which
you're best qualified (you can even choose several
positions, you just may need several resumes that will
effectively target each), then it's too early to write an
effective resume to navigate a productive job search.
A resume without a target or a goal is like a map without
identifying markers or a hope of a destination.
2. Not understanding the needs or interests of the intended
reader
- for that matter, not understanding who the intended reader
is: a potential employer, hiring manager, recruiter, etc…
It may seem like common sense, but every effective writer
writes with a specific reader in mind. If you're not
thinking about your reader as you're writing, then you're
writing for the wrong reason.
Imagine, for example, writing and submitting the perfect
lasagna recipe to a business magazine - unless, of course,
making the perfect lasagna has led to a lucrative business
venture. The recipe may be well written, the content may be
interesting, the end product may be mouth-watering, but
without the right audience, the target is wrong. Business
readers want to read about business, not lasagna.
Understand the needs and interests of your reader and use
this understanding as your guide in what to include, and
what not to include, in your writing.
The targeted recipient of a resume (hiring manager,
potential employer or recruiter) will be interested in
learning how a job candidate's efforts and contributions
have benefited employers in the past. Potential employers
are less interested in the fact that a candidate's favorite
pastime is gardening - unless, of course, the position being
targeted has something to do with horticulture.
A resume is not a good opportunity to create an
autobiography of your career life.
A resume is an excellent opportunity to focus on your
reader's needs and interests and present content relevant to
those needs.
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o Identify the type of work you want to do, with an
understanding of what prospective employers will be
looking for in candidates applying for the targeted
position.
o Include everything about yourself that is relevant to
the statement above.
o
Leave everything else off.
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3.
Focusing just on the "duties and responsibilities" of
previous positions and not organizing the information so
that it effectively highlights and showcases the candidate's
strong points, achievements, and accomplishments.
A resume shouldn't just describe what a candidate has done,
but should include the benefits of a candidate's efforts and
contributions, and include quantitative information that
best defines the level and scope of the responsibility and
achievement.
Imagine the difference between the statements "Led projects"
and "Led major ____________ projects with budgets of $350K
to $1 million, or "Sold sprockets" and "Sold sprockets to
new market avenues, achieving recognition as ABC's Top
Seller for five consecutive quarters" or "Oversaw
production" and "Led production and increased productivity
by 45% through the implementation of improved..."
4.
Leaving off quantitative information
(e.g. "Increased sales by 50%", "Reduced costs by
$50K per year", "Led a team of 35 professionals
in…").
Quantitative information provides a sense of the size and
scope of the positions and responsibilities held, and the
real value of stated achievements.
Simply stating "Increased profits" for example, may leave
your reader saying "so what?" You could increase profits by
1% and still make the claim. Saying that you "Increased
profits by $1 million within six months" or "Increased
profits by 75% within the first year" gives your reader a
greater sense of the actual achievement, and may leave him
or her anticipating the same great results - via hiring you.
Before you consider inflating your results, make sure you
look at point #8 of this article. Your achievements, just as
everything else in this document, need to be factual.
5.
Forgetting to tell the reader HOW.
While some of the "how" is best left to the interview stage,
some of it needs to be explained in the resume, too. Telling
your reader how you achieved your various successes allows
your reader to get a better sense of your ability,
capability and knowledge. It also allows the reader to get a
visual impression of you providing these same great
solutions and results for their company or organization.
For example, look at the difference between these two
statements and consider how each makes you view the
abilities and achievements of the writer:
"Increased annual sales by 45%"
Or
“Increased
annual sales by 45% through the implementation of
improved processes that enabled company to establish OEM
relationships and international channels."
If establishing OEM or international channels is important
to your target organization, the second statement, and the
second candidate, is going to offer a stronger indication of
potential value and success. In fact, the second statement
actually illustrates THREE achievements: increased sales,
improved processes, and establishment of new and profitable
channels.
6.
Using passive language, repetitive statements, or the wrong
terminology.
Reading a resume littered with the statement
"Responsibilities include" can put a reader to sleep,
particularly a reader on his or her 40th resume. Repetitive
terms, such as Managed, Managed, Managed, or "Duties
included," can do the same.
Did you know that most resumes receive an initial "reading"
time of 15 seconds, or less? If you start each of your
responsibility statements with "Responsibilities include:"
you've just reduced that "reading" time to 10 seconds or
under.
Begin each of your responsibility statements with a strong
action word that best denotes your role and level of
responsibility,
and vary these terms to keep the reading interesting. For
example, "Manage" is a strong action word and a good choice,
but not if used repetitively. It should be varied with other
action words, some of which may be more accurate, such as
Direct, Lead, Supervise and Control.
See list of
action words.
It is also important to use the right terminology for the position and industry being targeted.
You wouldn't expect a teacher to write "Trained
students in..." because it's the wrong terminology for the
industry. A teacher "teaches." A trainer - trains. A
facilitator - facilitates. You get the idea.
Use the correct terminology for your position and industry.
7.
Using gimmicks,
such as brightly colored or decorated paper or unusual
formats (distracting layouts or unusual presentations, such
as brochures). These may get attention, but possibly not
the type of attention you intend.
As a professional resume writer, I occasionally receive
offers from outside companies telling me how they can turn
my clients' resumes into "something that will really stand
out in the crowd," such as a PowerPoint presentation. The
idea is to incorporate the resume into a PowerPoint
presentation that can then be put on a CD-Rom and delivered
to potential employers - the potential employer is then
required to load it into their computer (not likely to
happen) and watch... what? Some of these presentations
include a musical backdrop. Others suggested a type of
"recorded audition" by the job candidate. Sort of a
one-sided interview.
Attention grabbing, possibly. But what gimmicks fail to
consider is the recipient's time. If you're in receipt of a
hundred or more resumes, and it's your job to fill a
specific position with a qualified candidate, within a
certain deadline - in addition to all the other
responsibilities of your position - do you have time for
this?
8.
Thinking that inflating or exaggerating (or out-and-out
lying about) past experiences or achievements will make your
resume more effective or make your job search more
productive.
(It won't.)
In case you didn't know, Joseph J. Ellis is a Pulitzer
Prize-winning historian who has written some of my favorite
books, including " American Sphinx: The Character of Thomas
Jefferson," which won the National Book Award in 1997. To
say that Joseph J. Ellis is impressive would be an
understatement.
Why, then, would someone as accomplished as Joseph J. Ellis
decide to fabricate his past?
Fabricating personal history and achievements is an idea
that some job seekers have embraced without appreciating the
full consequence of their actions. It's always a mistake.
In an interview with The Boston Globe in 2000, Joseph J.
Ellis told an interviewer that he went to Vietnam in 1965 as
a platoon leader and paratrooper with the 101st Airborne
Division. Ellis said that his Vietnam service included duty
in Saigon on the staff of Gen. William C. Westmoreland, the
American commander in Vietnam. He shared similar Vietnam
experiences with his Mount Holyoke College students whom he
taught. But after reviewing public records and interviewing
some of Ellis's friends and colleagues, the Globe reported
in 2001 that Ellis's military record was not true.
He was suspended for a year without pay
by Mount Holyoke. Emory University's David Garrow, a fellow
historian, declared "Knowingly being dishonest in class is
just as great an act of moral turpitude as being knowingly
dishonest or inaccurate in your written work." And we're
talking about the Pulitzer Prize-winning Joseph J. Ellis!
Ellis quickly apologized and issued a public statement. He
doesn't know why he fabricated his past, and he deeply
regrets the decision. The irony, of course, is that he had
no need to fabricate his past. His genuine accomplishments
are impressive and real.
So while fabricating your past may create initial interest,
the outcome can be devastating. Imagine getting hired under
false pretenses and doing a fantastic job in your new
position. If your employer finds out that you lied on your
resume or application (even if this is revealed years after
the fact - even if you've done a fantastic job in the
interim) - everything about you can become suspect and
you can be fired.
Stick to the truth.
Good
luck in your job search!
Sue Campbell,
1st-Writer.com - over 15 years experience helping
clients achieve their career and business goals.
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