By Sue Campbell, 1st-Writer.com
Depending on whom you ask, a resume may be viewed as the
single most important vehicle to securing your next job, or
it may be viewed as an unnecessary nuisance. In both cases,
this is incorrect. A resume is a professional introduction
meant to induce an interview - the opportunity for a
one-on-one communication that can lead to a job offer. It is
a rare candidate who is hired by his or her resume alone. It
is just as rare to be offered an interview without one.
A resume is often the first line of contact. It establishes
a first impression of skill, background and hiring value. If
written well, this impression can be a positive one,
offering your reader a sense of your "fit" for the position
and company you are targeting. If written really well, it
may convince your reader that you are the ideal candidate
for the job (so far). When coupled with an effective cover
letter, your resume can be a strong marketing tool.
Preparing a resume may be seen as a nuisance, but having a
well-constructed, well-designed resume is an important part
of your job search. Consider that for each available job
opening there may be as many as 100 to 1000 resumes
submitted. If your resume fails to adequately and accurately
convey your hiring value (for the specific position), fails
to establish the value of hiring you over a competing
candidate, or is difficult to follow, your ability to
compete against those 100 to 1000 candidates will be greatly
diminished.
If your resume secures an interview, it has done its job. If
it sets you ahead of your competition in the mind of your
interviewer, giving you an advantage even before the
interview has begun, then it has gone one step beyond doing
it's job and has achieved what all good marketing pieces do:
it has sold the "consumer" (the potential employer or hiring
manager) on the "product" (you).
The job of looking for employment is similar to a job in sales and marketing. The product you are "selling" is
you, and the "customer," who has unique needs and interests,
needs to be sold on the fact that you have what it takes to
get these needs and interests met. He or she is going to
want to know how you are going to solve his or her problems,
and he or she is going to give your resume about 15 seconds,
or less, to achieve this. 15 seconds is the average time a
hiring manager will allot to a new resume - before giving it
a potential "yes" or "no" response. Will your current resume
succeed under these conditions?
Preparation is Key
In preparing your resume, the more you know about the
position for which you are applying, the better. If you know
the company's missions and goals, if you understand the
needs of the position, if you recognize the company’s
“concerns,” and if you know who comprises the company's
competition... AND you (and your unique skills and
experience) can meet the needs of all the above (you have
accurately assessed your own value to those who have
employed you in the past), you will have the material
necessary to create an effective marketing piece.
As in any type of marketing material, it is important to
present the information so that it captures your customer’s
interest quickly. Your goal is to encourage the reader to
stay with your document as long as possible. Your chance for
more detailed reading increases when you give the reader
that information which he or she most wants to secure, early
in the document.
One of the best ways to accomplish this is to create a
Summary Section at the beginning of your resume. A Summary
Section highlights for your reader those personal and
professional skills you possess that allow you to excel in
your chosen field and position. Items and skills of greatest
importance (from your readers' viewpoint) should be listed
in priority, supporting an impression of both “fit” and
potential success. In addition, these should be aspects of
your background that set you apart from your competing
candidates, particularly candidates with skill sets similar
to your own. You are, in effect, showing your reader how you
will solve their problems - better than the competition -
and why interviewing you will be a worthwhile expenditure of
their time.
For Whom Are You Writing?
You are not writing your resume in order to put your career
autobiography out there for posterity. This is not about
you. Seriously. It is about how you can meet the needs of
your reader - in this particular position at this particular
company. It is all about them. During the interview is when
your first opportunity for negotiation takes place and you
get to discuss what you get out of the deal. But right now,
the only person who matters is your reader.
When writing your resume, keep in mind your specific reader.
Listing information that will be of no value to the position
or company being targeted is just a waste of time.
Check for redundancy in your statements. If the positions
you have held are similar, then repeating the same functions
in detail throughout your document is unnecessary (heard it,
got it). However, do not short-change yourself on your
accomplishments.
Your potential employer is most interested in seeing how
hiring you will benefit him/her and the company. If you are
dealing with a hiring manager or human resource director,
you can bet he or she has a lot resting on the fact that, if
you are hired, they found the right person for the job. It
is expensive to hire, train, and let someone go - and it is
their job to make sure this does not happen. All parties
involved want to know they are making the right decision,
and it is your job to assure them that they are.
The most effective way to do this is by identifying how you
have benefited employers in the past. Take credit for your
participation and accomplishments. While aspects of your
background may seem minor or of little value to you, they
may be seen as a valuable asset to those looking to fill a
need.
Presentation, Presentation, Presentation
The layout of your resume is extremely important. Your
resume needs to maintain a “clean” and professional
appearance (remember, it is representing you!). It should
allow the reader to access the information quickly. Neat
margins, adequate "white space" between groupings, and
indenting to highlight text, aid the ease of reference and
retention of the material. Use "bolding" and italics
sparingly. Overuse of these features actually diminish their
effectiveness of promoting the material they are intended to
highlight.
Your contact information (how the reader can reach you) is
essentially the most important information in the entire
document. Make certain your name, address, phone number, and
e-mail address (if included) are clearly visible and at the
top of your document (from habit, this is where your reader
will look for this information - do not make them search for
it). If you are including additional pages, be certain that
your name is on these secondary pages (consider including
your phone number here, too) in case your sheets become
separated.
The standards for resume length have changed. It used to be
typical for resumes to be one-page in length, and no longer.
For candidates with years of experience, having held
multiple positions, or with outstanding achievements, this
one-page constraint often results in a document that is
unreadable, looks “squashed,” or utilizes a font size so
small that the reader is required to squint (no, they won’t
actually bother). The one-page standard no longer holds
true.
Use as much space as you need to concisely, accurately, and
effectively communicate your skills, history, achievements,
and accomplishments - as these relate to the position and
company being targeted. A two-page document, if presented
well, will not diminish the effectiveness of your marketing
strategy - as long as the information you provide is
relevant and valuable to your reader’s goals and interests.
A three-page resume is requiring much of your reader's time
(and patience), and may not be as effective as a more
concise presentation. In academic fields and European
markets, it may be necessary to go over two pages in length,
but only provide this much information if you absolutely can
not present your history and achievements in less (and if
you are certain your reader will agree with you). An overly
long presentation may leave your reader wondering if you can
be concise in anything you do.
Document, in detail, your most recent 10-15 years of
employment and/or experience. Longer if the most recent
position extended 10 years or more. Be certain to document
growth in a company where multiple positions have been held,
including identification of promotions and increased
responsibilities. List positions held prior to this in
decreasing detail, unless a previous position more
effectively documents relevant skills for the position you
are currently targeting.
You want to entice your reader into wanting to meet you (the
interview) to learn more. Current history and recently
utilized skills will hold the most value.
Remember, you will have an opportunity to expand on the
information in your resume during the interview. So, entice
your reader to want to learn more, but don't forget to leave
something to tell.
Photocopy, Fax, and Scan
Since you can not know what will happen to your document
once it has been submitted, be certain that it can hold up
to scanning, faxing or photocopying procedures. For this
reason, it is also smart to bring along fresh copies of your
resume to each interview. Many interview sessions are held
by multiple interviewers, and each interviewer should have a
clean copy of your presentation (not a photo-copied
version).
The resume will not get you the job (well, it has happened,
but it is extremely rare), but it can certainly secure your
chances of being seen and interviewed, just as it can cause
you to be passed over in favor of a candidate who offers a
better presentation.
As with any type of marketing campaign, use your resume as
one tool in your search. Continue to network, improve your
interviewing skills, and use every avenue available to you
to better your chances and opportunities.
And, after you have secured that next position, do this all
over again. Always be prepared for the next opportunity.
Keep your resume up-to-date and stay career fit.
Good
luck in your job search!
Sue Campbell,
1st-Writer.com - over 15 years experience helping
clients achieve their career and business goals.
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